Case Search at RERA Authorities in India

Jurisdiction Guide · RERA

Updated for 2026 · Claw Editorial

A homebuyer, a builder, or a lawyer trying to check on a real estate dispute in India quickly runs into a problem: RERA cases are not on eCourts, and there is no single national RERA website. Each state runs its own Real Estate Regulatory Authority, with its own portal, its own complaint numbering, and its own search page, so tracking even one matter means knowing exactly which state authority it sits with. This guide explains how RERA is structured, how case and complaint search actually works, and what to do when a matter is hard to find.

01What RERA authorities handle

The Real Estate Regulatory Authority, commonly called RERA, was created by the Real Estate (Regulation and Development) Act, 2016. The Act required every state and Union Territory to set up its own Authority, so RERA is not one body but more than two dozen separate state and UT authorities, each with its own registrar and its own case load.

Two different jobs under one Act

RERA authorities do two distinct things, and mixing them up is a common source of confusion.

• Project and agent registration: promoters must register a project before selling flats or plots, and real estate agents must register too. This is a compliance filing, not a dispute.
• Complaint adjudication: an allottee, a promoter, or an agent can file a complaint over delay in possession, refund, deficient construction, or a violation of the Act. This is the dispute-resolution side, and it is what most people mean by a “RERA case.”

Two routes for a complaint

Within adjudication, the Act splits complaints two ways. A complaint for refund, interest on delayed possession, or possession itself goes to the Authority (commonly filed on Form M). A claim for compensation, including for loss caused by a promoter’s contravention, goes before the Adjudicating Officer (Form N), a quasi-judicial post usually held by a retired district judge, appointed under Section 71 of the Act. The two routes can sit on different pages of the same state portal, which is a common reason a case seems to be missing when it is simply filed under the other route.

02Why there is no single RERA search

Real estate is a state subject, so RERA was built as a state-by-state system by design. That has a direct, practical effect on search.

Every state authority is independent

Maharashtra’s MahaRERA, Uttar Pradesh’s UP RERA, Karnataka’s K-RERA, Haryana’s HARERA, and every other state authority run separately. Each maintains its own website, its own case records, and its own complaint register. There is no central RERA website that aggregates all of them.

RERA sits outside the regular court system

Unlike the Supreme Court, High Courts, and District Courts, RERA authorities are not part of the eCourts network or the National Judicial Data Grid. So the search habits that work for a regular court case, such as using the eCourts portal or a CNR number, do not apply here. For that side of case search, see how to check case status on eCourts and the broader picture of case search across Indian courts.

A RERA case is filed with one specific state authority. Searching for it means knowing that state, then using that state’s portal, because no single RERA website covers all of them.

03RERA complaint and project numbers

Before you can search, it helps to know which of two very different numbers you actually have.

Project registration number

Every registered project gets a registration number from its state authority, used mainly to verify a builder and project before buying, or during due diligence on a developer. Formats differ by state. Maharashtra, for example, is known for registration numbers that begin with the letter P followed by a district and serial code. This number identifies the project, not a dispute.

Complaint or case number

A dispute filed with the Authority or the Adjudicating Officer gets a separate complaint or case number, usually a serial number tied to the year of filing, for example a format such as Complaint No. 1234 of 2024. This is the number you need for case status search, and it is unrelated to the project registration number, even where the complaint concerns a registered project.

No CNR number here

RERA does not use the CNR (Case Number Record) system that district courts and High Courts use under eCourts. If you are used to CNR search, that habit does not transfer to a RERA portal. Each state authority has its own complaint search field, usually asking for the complaint number, the year, and sometimes the project or party name.

04How to search case status on state RERA portals

The exact steps differ by state, but the pattern is broadly similar. Here is how it works on a few of the larger state portals, as examples.

MahaRERA (Maharashtra)

The Maharashtra Real Estate Regulatory Authority runs its portal at maharera.maharashtra.gov.in. It offers a dedicated complaint search page where you can look up a complaint, and a separate project-wise complaint report that lists complaints filed against a specific project, which is useful if you have the project name but not a complaint number.

UP RERA (Uttar Pradesh)

UP RERA publishes an all-complaint status page at up-rera.in, where a complaint can be looked up once you have the complaint number and year.

Punjab RERA

Punjab RERA runs an “eCourt Case Status” search on its site at rera.punjab.gov.in, despite the name, this is the state authority’s own case tracking tool and is separate from the judicial eCourts system.

Other major states

Karnataka (K-RERA), Telangana (TS-RERA), Haryana (HARERA, which runs separate benches for Gurugram and Panchkula), Rajasthan, Gujarat, and every other state and UT authority run their own portals on the same broad pattern: a project search, a complaint or case status search, and often a downloadable order or cause list section. If you do not know the exact URL for a state, a search for “[state name] RERA official portal” is the safest way to reach the right site, since a number of unofficial aggregator sites also rank for RERA searches.

What you typically need

Across states, the common inputs are the complaint or case number, the filing year, and sometimes the district or bench. Where you only have the project name or the promoter’s name, most portals allow a project-wise or party-wise complaint list, though the completeness of that list varies by state.

05Appeals and RERA order research

An order from the Authority or the Adjudicating Officer is not the end of the road, and finding it later for research is its own task.

Appeal to the Real Estate Appellate Tribunal

Under Section 43 of the Act, every state also has a Real Estate Appellate Tribunal. A party unhappy with an order from the Authority or the Adjudicating Officer can appeal to the Tribunal within 60 days under Section 44, though the Tribunal can condone a delay if there is sufficient cause. Like the Authority itself, the Appellate Tribunal is a separate state body with its own case records and, in most states, its own portal or its own section of the state RERA website.

Second appeal to the High Court

A further appeal from the Appellate Tribunal goes to the High Court of the state or Union Territory where the real estate project is located, under Section 58 of the Act, also within 60 days, and on grounds similar to a second appeal under the Code of Civil Procedure. At that stage, the matter becomes searchable through the regular High Court case status and judgment channels covered in our guide to case search across Indian courts.

Finding RERA and Tribunal orders for research

For citing precedent or checking how an authority has ruled on a point before, the state authority and Tribunal websites are the primary source, but coverage is uneven and older orders are not always uploaded. Legal research databases such as SCC Online and Manupatra also index a meaningful body of RERA and Appellate Tribunal orders alongside other tribunal decisions, which is often a faster way to research a point of RERA law than checking each state site individually.

06Common problems and workarounds

A few problems come up repeatedly for anyone searching RERA cases. Here is what usually causes them.

Searched the wrong route

If a complaint does not appear, check whether it was filed with the Authority (Form M, refund and possession claims) or with the Adjudicating Officer (Form N, compensation claims). Some state portals list these under separate search pages, so a search on the wrong page returns nothing even though the complaint exists.

Searched the wrong state

A complaint is filed with the authority of the state where the project is located, not where the buyer or the company is based. For a project in Pune, the matter sits with MahaRERA, not with the RERA authority of the buyer’s home state.

Name and project variations

As with any Indian registry, promoter names and project names are entered inconsistently, for example “XYZ Developers Pvt. Ltd.” versus “M/s XYZ Developers.” If a direct search returns nothing, try the project-wise or promoter-wise complaint list instead of an exact-match search.

Tracking matters across several states

Developers with projects in multiple states, and banks or NBFCs financing them, often need to track RERA matters across several state portals at once. There is no official cross-state RERA dashboard, so this is usually done manually, checking each state authority in turn. For a broader approach to keeping track of multiple matters at once, see how to track cases across all Indian courts, and for tools built specifically for this category, see the best RERA case management software in India.

07Where Claw fits

Claw is an all-in-one legaltech platform for Indian advocates, law firms, and corporate legal teams, combining AI-based case search, an AI legal assistant (Legal GPT), case management, and compliance automation across all Indian courts and tribunals.

Claw’s AI-based case search is built for the Supreme Court and the 25 High Courts, and does not extend to RERA authority filings, which sit outside that court hierarchy. Where Claw is genuinely useful for RERA-related work is on the case management side: teams that need to keep track of hearing dates, orders, and deadlines across many matters, including matters that move from a state RERA Authority up to its Appellate Tribunal and eventually the High Court, can use Claw’s tracking, calendaring, and alerting to stay organised once a matter reaches a court that Claw covers. For a dedicated comparison of tools built specifically around RERA complaint tracking, see the best RERA case management software in India.

08Frequently asked questions