Shipping and Delivery Policy

At Claw Legaltech, we aim to ensure seamless access to our digital services and products. Since our offerings are entirely cloud-based, the following policy outlines the process for service activation and access.

1. Digital Product Delivery

Instant Access: All our products, including the Claw Platform, Claw Enterprise, Litigation Check, Legal Translations, IPR Tracking, and On-Premise & APIs, are delivered digitally. Once your subscription or membership is successfully processed, you will receive instant access to the platform.
Account Activation: After completing your purchase, you will receive an email with your login credentials and instructions to access the services.
Delivery Confirmation: A confirmation email will be sent upon successful activation of your account. If you do not receive this email, please check your spam folder or contact our support team.

2. Accessing Services

Cloud-Based Platform: All Claw Legaltech tools are available online via a secure, user-friendly SaaS portal. No physical delivery is required.
Support for Activation Issues: If you encounter issues accessing your account or using the platform, our support team is available to assist you.

3. Technical Support

Hours of Availability:
For any assistance, you can reach our technical support team between 10 AM - 6 PM IST via:
- Email: contact@clawlaw.in
- Phone: +91 6352321550
Resolution Time: We aim to resolve all queries related to service delivery within 24-48 business hours.

4. Service Limitations

Geographical Availability: Claw Legaltech services are currently available in India. Users outside India may experience restricted access or features based on regional compliance requirements.
Network Requirements: To access our services seamlessly, ensure a stable internet connection.

5. Refund and Cancellation

Please note that no refunds are offered for digital memberships. Refer to our Refund and Cancellation Policy for more information.

6. Contact Us

For any questions or concerns related to service delivery, please contact us:

Email: contact@clawlaw.in
Phone: +91 6352321550 (Available 10 AM - 6 PM IST)

We’re committed to delivering the best experience with our digital legal solutions.